Hi, I'm Tanmay Murugkar
Product Manager
Turning user insights and data into impactful products — from ideation to full-scale launch across fintech and beyond.
About
Who I Am
I'm a Product Manager at IDFC First Bank with 5+ years building digital-first fintech products. I bridge the gap between business strategy and technology execution — leading cross-functional Agile teams to ship products that move the needle on revenue, efficiency, and customer experience. Certified Scrum Product Owner (PSPO) with an MBA in Marketing from IMT Nagpur.
500+
Features Delivered
5+
Years Experience
80K+
Active Users Scaled
₹1Cr+
Annual Cost Savings
Case Studies
Product Work
Real products, real impact — initiatives across fintech, operations, and digital transformation.
Rewards & Recognition Platform
Focus areas
Overview
Orchestrated strategy and launch of a cross-functional R&R platform at IDFC First Bank, boosting collection call conversions by 56%, raising EMI collections by 4%, and delivering ₹1 Crore in annual cost savings.
Virtual Relationship Manager Workbench
Focus areas
Overview
Led end-to-end development of a VRM workbench on Salesforce integrating full-stack calling and customer disposition modules, increasing RM productivity by 30% across IDFC First Bank.
Repossession Journey Automation
Focus areas
Overview
Automated the end-to-end Repossession journey, slashing operational overhead by 40%, eliminating ₹40 Lakhs in annual expenses, and optimising case closure TAT to 90 days.
New Customer Acquisition Loan Journey
Focus areas
Overview
Redesigned the loan acquisition journey using mobile-first modules to reduce manual intervention and cut outsourced operations expenses by 60% nationwide.
DoorDash Operations Tool
Focus areas
Overview
Conceptualised and built an operations monitoring tool enabling real-time delivery status tracking and remote robot intervention — led full product lifecycle from strategy creation to sprint execution and launch.
Frytap On-Trip Experience
Focus areas
Overview
Designed comprehensive user journey mapping for the traveller on-trip experience. Created detailed wireframes and user flow documentation for a seamless, end-to-end customer experience.
Contact
Let's Work Together
Open to product leadership roles, advisory engagements, and collaboration on impactful fintech or digital transformation projects.
Tanmay Murugkar
Product Manager · IDFC First Bank
Building fintech products that scale to 80K+ users and drive measurable business impact.